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CommunicationsLetters should be addressed to the child with the name of their house as well as the school address. Mail is distributed by the house master/mistress. Most schools now offer the facility of receiving and sending fax messages, for which there is usually a charge, and some schools also offer an e-mail facility. All communications should include the child's full name and the name of his/her house to avoid confusion or delay in messages reaching the child. If parents wish to contact their child by phone they should do so after school hours and, if available, use the house direct phone line. Phone calls should only be made during school hours in an emergency - children will not be able to leave lessons, but a message may be left with the house master/mistress or school secretary for the child to call back. Some schools offer a voicemail facility (at an extra charge) whereby each child has his/her own answering service where brief messages may be left. Parents should dial the main school number and if during school hours ask for the voicemail system. Once connected parents should key in their child's personal number and leave their message. If calling outside school hours a message on the school answerphone will instruct what number to dial for access to the voicemail system, and once into the system the child's personal number should be entered and a message left.
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